Privacy Policy

Who we are

ESW Contractors Ltd provides agricultural and industrial roofing services, and is the controller of the personal information described in this policy. If you have any questions about this policy or your information, contact us at [email protected] or by post at our registered office, 138 Geneva Road, Darlington, County Durham, DL1 4HT.

How we handle enquiry data

When you submit a form on this site, we collect the details you provide, such as your name, phone number, email address, postcode and the message about your enquiry. We use this information only to respond to you and to quote for and carry out the work you have asked about.

• Lawful basis: we handle your enquiry to take steps at your request before entering into a contract, and on the basis of our legitimate interest in responding to enquiries and quoting for work. We do not use these details for marketing without your consent.
• Who processes it: ESW Contractors Ltd, and our website provider Digital Five together with their email delivery provider (Postmark), who deliver and archive the enquiry so it reaches us reliably.
• Retention: a copy of each enquiry is held in the Digital Five archive so submissions are not lost in transit, and is kept only as long as needed to handle your enquiry and any resulting work.
• Your rights: you can ask us for a copy of the information we hold about you, or ask us to correct or delete it, by emailing [email protected].

Cookies and analytics

This website does not set marketing or tracking cookies. If cookies or analytics are added in future, this policy will be updated and, where required, you will be asked for your consent first.

Complaints

If you are unhappy with how we have handled your information, you can contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.